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Making a call

To call abroad from and land-based telephone in Ukraine can be quite costly, less so if dialing from a mobile phone (rates may vary). While many locals use prepaid phone cards that can be bought on the street, at local post offices or from street-side kiosk vendors, many visitors to the country often obtain a local SIM card for their mobile phone (it is very easy and straightforward) and take advantage of one of the many different long-distance diallng options each local mobile phone operator provides. To find the best card we recommend asking for help from any street-side vendor because different cards have different rates for each country, so it is best to say where you want to call and they can then advise you. In any event, here is how to dial abroad without a calling card:

Payment of Mobile and internet:
If you have already your mobile number or your internet connection you can pay very easily. You find blue free standing payment machines in supermarkets,hotels, cafes  or in Underground (Metro) stations. Type your mobile number, insert a UAH money bill ,  the payment is done and a receipt will be printed.

If you lose your SIM card:
The process what to do is different depending on the company. Golden Telekom and Kyivstar charge 100UAH for replacement if you have a contract. With MTC you have to buy a new card. If you have a prepaid card you simply buy a new SIM card and get a new number as well. You can buy SIM cards everywhere.

Calling Abroad will be changed soonExample
dial 00calling from Kiev to New York
dial country codeNorth America code - 1
dial city codeNew York area code - 212
dial numberdial 00 1 212 xxx xxxx
Calling to UkraineExample
dial int'l calling codecalling from New York to Kiev
dial 380 (Ukraine)Ukraine code +380
dial city code (44 for Kiev)Kiev code 44
dial numberdial 00 380 44 xxx xxxx
Calling within UkraineExample
dial city codeKharkov city code 0572
dial numberdial  0572 xxx xxx
dial mobiledial 067 123 7

Mobile Technology:

Ericsson Ukraine
Pymonenko 13 office 7B/21 
Tel: 537 4000

Read more about Kiev  & visit our Forum

Mobile phones
Here are the leading mobile operators in Ukraine. Kyivstar and MTS (formerly UMC) are the strongest and most well-established operators in Ukraine, though on the life:) network, calling between other customers is automatically free. Roaming is available from almost all operators, as well as MMS, WAP and mobile internet services. Top-up cards are available at street-side kiosks, supermarkets, mobile phone stores and, increasingly, in easy-to-use pre-payment stands that allow the purchaser to determine how much phone credit they wish to buy (subject to pre-set minimums).

Kyivstar is the oldest operator on the Ukrainian market. Its prepaid service, Ace&Base, offers cards for 30, 50, 100 or 300 UAH. To sign a contract you need to visit their shop and bring your passport. Payments start at 200 hryvnias for start up and tariffs from 5 hryvnias per month.


Djuice is part of the Kyivstar company aimed at younger customers. Djuice offers prepaid services only. Start-up packages and cards are available for 30, 50, 100 or 300 hryvnias.


UMC has recently changed its brand name to MTS after its Russian parent company. UMC subscriber tariffs remain the same but as MTS, the company has added new options. The prepaid service, SimSim, offers cards for 30, 60 or 120 hryvnias. Contracts start from 40 hryvnias per month. The company also offers its Unlimited tariff plan for 600 hryvnias per month that allows users to call as much as they want, whenever they want, for the entire month. Bring your passport to sign up for any MTS contract package.


A joint project of Turkcell and Donetsk-based DCC, life:) is a relatively new operator which has enjoyed major success since launching in Ukraine. They offer all types of subscription from prepaid cards to business contracts and, as mentioned above, is the only network that allows for free, unlimited calling between its subscribers within the country. The operator's flat tariff plan offers the same per-minute rate of just 25 kopecks to all other national operators. Finally, the life:) world tariff plan is for subscribers who need roaming - 465 networks in 181 countries. Connections through WiFi and EDGE available.

The latest arrival on the Ukrainian mobile phone market is Russia based and, consequently, offers the cheapest long-distance rates between Ukraine and Russia. It's certainly difficult to miss their yellow and Beeline adverisments in the city - anything with yellow and black stripes should tip you off.


Golden TelecomKreshatik 9490 0090 
IP TelecomDruzhby Narodov 19, of.204502 5252support@iptelecom.net.ua
Lucky NetKrasnoarmyiska 55205 4455admin@lucky.net
Svit onlineKreschatyk 19a490 0090sales@svitonline.com
UkrTeleComT. Shevchenko 18235 0001ukrtelecom@ukrtel.net
Volia Bazhana 2650 222 50sales@voliacable.com
VegaVossoedineniya 7A451 89 28vegatele.com

Broadband connection
To set up broadband connection call the customer service and ask if they have coverage in your building. If connection is possible, choose a tariff and book a time for the technicians to come and install it. The tariffs start at 20 UAH and there are various packages including local and international traffic. There are seasonal discounts when you can get the modem for 1 UAH, otherwise the fee is about 500 UAH. It takes about 3 working days for the order to get through and the technicians to come, the set up takes no longer than an hour.

Through phone line
To connect via your fixed line, buy a pre-paid card at the same places as you buy phone cards. There are several companies providing this service - IP Telecom, Svit Online etc. There is a code on the card which you will use to log on - usually you get 10 minutes for free to set up your new account on their homepage, after that, you log off and back in again with your new login and password and ca start surfing. This type of connection, however, not only blocks your phone line, it is also very slow. The cards start at $2.

Post offices 
Post offices across Ukraine also have Internet access, Kiev central post office on Maydan Nezalezhnosti works non-stop.

Visit our Forum  


Postal Rates

UkrPoshta http://www.ukrposhta.com/www/upost_en.nsf
Kreshatik 22 (Metro station Maidan Nezalezhnosti)
tel 8 800 5004400 
You can send letters, packages, find post cards, make copy, print, use Internet

Postal Rates in UkrPoshta

Within Ukraine, UAH                  Other countries, USD          
  By groundBy air
≤ 20g 
20 – 50g
50 – 100g
100 – 250g
250 – 500g
500 – 1000g
1000 – 2000g



Post card1,500,500,70
Postal wrapper
100 – 250g
250 – 500g
500 – 1000g
1000 – 2000g




Category: English | Added by: SerijTerle (22.09.2011)
Views: 575 | Rating: 0.0/0
Total comments: 0
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